TestFlight asks whether to send feedback after a crash; please do, with a line about what you were doing. August also sends a crash report automatically, without your name or email.
Common questions
A show won't load
Some feeds are private or have moved. Open the show and pull down to refresh; if it still says it can't load, send feedback with the show's name.
New episodes are late
Feeds are checked about every 30 minutes, so alerts can lag the publisher by that much. To check your shows now, pull down in the Inbox.
Watch Video is missing
It appears only when we've matched the episode to its full video on YouTube with confidence. Not every show is on YouTube.
Moving to a new phone
Sign in with the same Apple account and your library, progress and queue come back. Downloads need downloading again.
Leaving
Settings › Delete Account removes everything we store about you. To keep your list of shows, use Settings › Export podcast list first.